A pending class action against Microsoft for “stick drift” was changed to include specific references to the Elite Series 2, the company’s newest Elite controllers.
As reported, seven additional plaintiffs are being added to the updated paperwork and the case goes before a jury; additionally, asking more details about the alleged deficiency.
Moreover, the lawsuit puts forward that Microsoft “failed to disclose the defect and routinely refuses to repair the controllers without charge when the defect manifests” even though “a large volume of consumers have been complaining about stick drift on Xbox One controllers since at least 2014”.
Microsoft was hit by a class-action suit claiming that Xbox One controllers – like the Nintendo’s Joy-Cons – suffered from a “stick-slip” in April. The lawsuit filed by Donald McFadden in Washington claims that customers who paid to repair their controllers after the 90-day warranty expired paid to repair a known defect.
McFadden claims that the Xbox Elite controller, which retails for $ 180, showed “drift” in “a short period of time” and that the replacement controller did “after three or four months.” Occasionally, controller movements are allegedly recorded even when the bars are stationary and no one is touching them.
“Microsoft lures consumers into purchasing the Xbox controllers by touting the Xbox controllers as superior controllers that enhance gameplay, describing the Elite controllers as the ‘world’s most advanced controller’ and emphasizing the Xbox One joysticks and buttons as possessing ‘Ultimate Precision’,” the lawsuit claims. Adding, ”Microsoft does not disclose to consumers that the Xbox controllers are defective, causing the joystick component to fail. Members of the general public have the right to know the latent defects with the Xbox controller components.”