We had some issues with refunds of Cyberpunk 2077 copies on PlayStation 4/Xbox One platforms, hopefully, we no longer have any issues and can refund our copy of Cyberpunk 2077.
But it looks like some gamers around the world don’t really know the concept of “refund” in this case, yeah it’s not an ordinary refund scenario but a refund is a refund.
A player, who refunded his copy of Cyberpunk 2077 on Xbox by contacting Microsoft Support, complained because his game got removed from his library on his console. The Tweet that was posted says “Xbox Support, I just got refunded for Cyberpunk but now you guys are removing it from my console? I wanna play the game still! You scammed the world by allowing a game to be released and sold on your console that does not work and will not work for months.”
The player’s comments on the matter might be correct or wrong depending on the person who reads them, but at the end of the day the game was refunded and of course, will be removed from the player’s library.