Marvel Rivals Can Issue 365-Day Chat Bans for Severe Abuse

Marvel Rivals can now issue chat bans lasting up to 365 days for the most serious abusive-language violations, following controversy over a reporting-menu error and the game’s enforcement policies.

Creative director Guangyun Chen explained the changes in a developer diary, as reported by PC Gamer. He said the dispute began with an unintended configuration mistake made while the team was working on the reporting-system interface in mid-September 2026.

Why the Hate Speech report option disappeared

During that work, the existing “Hate Speech” reporting option was accidentally replaced by an option labeled “Crime.” NetEase said the change was not an intentional policy decision. The development team corrected the configuration after discovering the mistake.

Chen acknowledged that restoring the original option did not fully address the community’s broader concern. The confusion had also raised questions about how seriously the game treated toxic and abusive behavior, prompting NetEase to strengthen its disciplinary measures.

Severe abuse can bring a 365-day chat ban

Beginning September 24, 2026, NetEase increased the penalties available for abusive language. The most severe offenders can now receive a 365-day chat ban.

That distinction matters. The punishment prevents a player from using chat for up to a year, but it is not necessarily a 365-day suspension from playing Marvel Rivals entirely.

NetEase is encouraging players to report toxic conduct through the game’s built-in reporting system. Chen said the operations team reviews those reports and determines the appropriate penalty based on the violation.

The developer diary therefore addresses both parts of the controversy. It attributes the disappearance of the Hate Speech option to a configuration error, while the updated enforcement policy establishes a much longer chat restriction for the most serious cases of abusive language.

Do you think a 365-day chat ban is an appropriate penalty for the most severe abuse in Marvel Rivals?